Novotel London Tower Bridge

Room was very quiet and comfortable with a double bed and a single sofa bed. Plenty of towels and nice toiletries, good lighting. We slept well and found the beds comfortable. Very clean everywhere. efficient staff at all touch points even when very busy. Good range of options at breakfast, particularly liked the breads, pastries and cheeses. Would choose to stay again.

I had the pleasure of interacting with Jeena and Fatima, the receptionist, during my recent stay, and her service was truly exceptional. Fatima and Jeeana was polite, professional, and incredibly patient, even while managing multiple guests simultaneously. Her warm demeanor and attention to detail made the check-in process seamless and stress-free. They went above and beyond to ensure all my questions were answered and even provided helpful suggestions to enhance my stay. It’s rare to encounter such a high level of professionalism paired with genuine kindness. Fatima and jeeana are true asset to the hotel, and I highly recommend both of their outstanding service!

The hotel is in a great location. Close to the tube station Tower Bridge and to the said sight and Tower of London as well. Furthermore, there are plenty of sights in walking distance. The whole area surrounding the hotel is clean and not overcrowded by tourists. The hotel facilities are clean and well maintained. The rooms and windows are soundproof, despite having a small street next to it. The breakfast has a wonderful variety of food to offer and the restaurant in the evening in the hotel is great either. Additionally, the rooms are big enough for two people, ours offered a side bed for a third one. HVAC works as intended. It is a wonderful hotel to stay. We will keep it in mind for our next trip to London.

I booked a few nights without breakfast included. The hotel offered my 15-year-old son free breakfast during our entire stay (3 breakfasts in total). That was a pleasant surprise as I was not aware of this before arriving to the hotel. However, I suggest communicating this option to guests more clearly upon arrival. I found out about it by chance, only when I decided to pay for breakfast.

Fantastic Location. 2 min walk to Tube Station. 5 min walk to the Tower of London. 8min walk to Uber Boats. Staff were very friendly and went out of their way to make the children feel welcome. Room was spacious and despite being in the heart of London was quiet. Clean and Lovely Big Shower. Restaurant and Bar was family friendly. Breakfast was great - available was a Full English Breakfast, Pancake Machine (which the kids loved), Cereal, Pastries, Fruit, Cheese etc