I had the pleasure of interacting with Jeena and Fatima, the receptionist, during my recent stay, and her service was truly exceptional. Fatima and Jeeana was polite, professional, and incredibly patient, even while managing multiple guests simultaneously. Her warm demeanor and attention to detail made the check-in process seamless and stress-free. They went above and beyond to ensure all my questions were answered and even provided helpful suggestions to enhance my stay. It’s rare to encounter such a high level of professionalism paired with genuine kindness. Fatima and jeeana are true asset to the hotel, and I highly recommend both of their outstanding service!
Sook
dicembre 2024
The hotel is in a great location. Close to the tube station Tower Bridge and to the said sight and Tower of London as well. Furthermore, there are plenty of sights in walking distance. The whole area surrounding the hotel is clean and not overcrowded by tourists. The hotel facilities are clean and well maintained. The rooms and windows are soundproof, despite having a small street next to it. The breakfast has a wonderful variety of food to offer and the restaurant in the evening in the hotel is great either. Additionally, the rooms are big enough for two people, ours offered a side bed for a third one. HVAC works as intended. It is a wonderful hotel to stay. We will keep it in mind for our next trip to London.
Cosmin
agosto 2024
The room was very nice, spacious, and immaculately clean. The staff were friendly and helpful, offering to put up our baby’s cot in the room, which they did very quickly. The room had lots of amenities such as tea/coffee, iron, mini fridge, and lots of sockets for charging devices. The breakfast was excellent with a fairly good selection of hot and cold options. The location was our favourite aspect. As soon as you turn out of the street you’re met with a spectacular view of the Tower of London and Tower Bridge and the hotel is a stones throw from the tube station.
Paul
novembre 2024
The property was very close to the tube station so easy to find when arriving. It was also very close to the Tower of London and Tower Bridge that we had planned to visit. The hotel room was very clean and comfortable and considering we only booked a standard double room it was really nice, much better than the pictures on the website. The whole room and bathroom was really nice and modern and the hotel staff were all very friendly. The Keepers bar and restaurant was lovely and the food there was great and good value for money. The breakfast was also really good. Would definitely recommend and stay again.
Lisa
ottobre 2024
Fantastic Location. 2 min walk to Tube Station. 5 min walk to the Tower of London. 8min walk to Uber Boats. Staff were very friendly and went out of their way to make the children feel welcome. Room was spacious and despite being in the heart of London was quiet. Clean and Lovely Big Shower. Restaurant and Bar was family friendly. Breakfast was great - available was a Full English Breakfast, Pancake Machine (which the kids loved), Cereal, Pastries, Fruit, Cheese etc
Catriona
febbraio 2025
The location was perfect, right by the London Tower. Also, the underground station was right around the corner, making it simple to getting around town. The staff was very nice and helpful. The room we had was perfect size for My son and I. Cleanliness was amazing in hotel and in our room. When in our room, it was very quiet, felt like we were the only ones staying there. The Keepers Restaurant, had really good food. The breakfast buffet had a nice variety to choose from and very good. I for sure would stay there again.
Tracy
agosto 2024
Location was very great and close to underground, the hotel has all services and the staff was very nice. We loved the possibility to have also restaurant and bar available almost at anytime and also the very nice breakfast. In addition, to mention also the possibility to recharge the drinking water at any floor.
Riccardo
marzo 2025
Amazing location, when you exit hotel in close proximity is Metro station Tower Hill and also main atractions, London Bridge and London Tower. There are many restaurants and coffee shops nearby. Breakfast had good choices, with standard continental offerings, it was plenty to choose from, would give it a 4.5 stars. We left our buggage in the hotel, before we checked in, as we arrived early to London, to the storage facilities located behind reception, this was great help so we didn't carry it around. Room was quiet.
Brankicaie
aprile 2024
Everything was nice: perfect location, friendly staff, comfortable bed, facilities such as tea, coffee, iron, hair dryer… was available. It was also helpful for us that we could leave our baggages at the hotel before check in and after check out.
Mina
marzo 2025
Very clean, cozy perfect location. Super friendly and helpful staff.
Ewa
ottobre 2023